Advice · Derby & Derbyshire
A hidden leak usually shows up as something else first: a boiler that keeps losing pressure, a warm patch on the kitchen floor, or a Severn Trent bill that suddenly jumps. The old way of finding the source was to lift floors and open walls until someone got lucky. Now specialists can usually find the exact spot first, so you only open up the small area that needs repairing.
A few simple checks will tell you whether you have a leak and roughly which system it is in. That also helps whoever you call to bring the right equipment.
If your meter shows water being used when everything is off, the leak is on the mains side. If the boiler keeps losing pressure but the meter is still, the leak is almost certainly in the heating system, often in pipework buried under a floor.
Derby has a real mix of housing, and each type hides leaks in its own way. In the Victorian terraces around Normanton, Pear Tree and Rose Hill, old lead or galvanised supply pipes can run under suspended timber floors or under the back yard, so the water can travel a long way before it shows. On the 1960s and 70s estates in places like Chaddesden, Allestree and Mickleover, heating is often run in thin microbore copper set into a concrete screed. A pinhole leak there can go unnoticed for months.
Newer builds around Oakwood and the city's edges usually have plastic pipework that is more forgiving but harder to trace with some methods. Derby's fairly hard water also leaves scale inside older copper, which can speed up corrosion at joints and bends.
No single tool finds every leak, so a good survey combines several methods and cross-checks the results before anyone marks the floor.
On a typical house this takes between two and four hours. At the end you should get a marked-up location and a written report.
The price depends on the size of the property, how many systems need testing and how easy it is to get at them. As a rough guide, a standard non-invasive survey on a Derby house often costs a few hundred pounds. Large properties, commercial sites or long external supply runs can cost more.
Before you book, check your home insurance for 'trace and access' cover. Many policies pay for finding the leak and for making good afterwards, even if they do not cover the repair itself. Your insurer may want a written report showing where the leak is and what caused it.
Who is responsible for the pipe matters too. As a rule, Severn Trent is responsible for the pipe up to your property boundary, and you are responsible for the supply pipe from there into the house. If the survey shows the leak is on their side, report it to them.
Frequently Asked
Once the leak has been pinpointed, the repair normally means opening only a small area, often around the size of a floor tile or a single row of bricks. That is far less disruptive than exploratory digging, which is what the survey is there to avoid.
Sometimes. It depends on where the leak is and how easy the pipe is to reach. Where it makes sense, the old pipe can be isolated and a new one rerouted through walls or ceilings, which avoids breaking the screed altogether.
As soon as you can. Water under a solid floor can soak into the screed and walls, and a small drip can add noticeably to your water bill. If water is coming through a ceiling or near electrics, turn off the stop tap straight away and get help urgently.
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